Ryanair cancelled or delayed flight: your compensation
If your Ryanair flight arrived 3 hours or more late, was cancelled at short notice, or you were denied boarding, EU Regulation 261/2004 may entitle you to €250 to €600 per passenger — whatever you paid for the ticket.
Last updated: September 28, 2026
Airkarma handles claims under EU Regulation 261/2004: flights departing from the EU, Iceland, Norway or Switzerland, and flights into those countries on a European airline. Flights departing from the United Kingdom fall under UK261, which we do not handle yet.
How much you can claim
- €250
- Flights up to 1,500 km
- €400
- Flights of 1,500 to 3,500 km, and every flight over 1,500 km within the EU
- €600
- Flights over 3,500 km, except flights within the EU
Per passenger, including children with their own seat. If the airline re-routed you and you arrived no more than 2, 3 or 4 hours late, depending on the distance, it may halve the amount (Article 7(2)).
No win, no fee: if we recover your compensation, we keep 25% incl. VAT. If we don't, you pay nothing.
When EU261 covers a Ryanair flight
EU261 covers every Ryanair flight departing from an airport in the EU, Iceland, Norway or Switzerland. Because Ryanair is a European airline, it also covers its flights into those countries from anywhere in the world.
Your rights by situation
Delayed flight
If you reached your final destination 3 hours or more after the scheduled arrival time, you are entitled to compensation as if the flight had been cancelled, as the Court of Justice of the EU confirmed in 2009 (Sturgeon). What counts is when you arrive — when the aircraft doors open — not when you took off.
Cancelled flight
If Ryanair cancelled your flight and told you less than 14 days before departure, compensation is due unless it offered you another flight leaving and arriving close to your original times (Article 5). Whatever the notice, you can choose between a refund and a replacement flight.
Denied boarding
If you were refused boarding against your will — usually because the flight was overbooked — although you had a confirmed booking and checked in on time, compensation is due straight away (Article 4).
Care while you wait
Whatever caused the disruption, while you wait Ryanair must provide meals and refreshments and, if you have to stay overnight, a hotel and transport to it (Article 9).
What to know about claiming from Ryanair
- Ryanair (Ryanair DAC) holds an Irish operating licence, so it is a European airline. EU261 covers its flights departing from the EU, Iceland, Norway or Switzerland, and its flights into those countries.
- Your flight may be operated by another airline of the Ryanair group: Malta Air or Lauda Europe, both licensed in Malta, or Buzz, licensed in Poland. They are European airlines too, so the same rules apply. The operating airline is shown on your boarding pass. Ryanair UK is licensed in the United Kingdom.
- Almost all Ryanair flights stay within Europe, where the compensation is €250 for flights up to 1,500 km and €400 for longer flights within the EU. €600 applies only to flights over 3,500 km leaving the EU, which Ryanair rarely operates.
- Ryanair states that it does not overbook its flights, so being denied boarding because of overbooking is rare. If you are refused boarding against your will anyway, for a reason other than something like missing travel documents, compensation is due.
- Ryanair's own notice of passenger rights lists labour disputes among extraordinary circumstances and does not mention compensation for long delays. The Court of Justice of the EU has held that a strike by an airline's own staff is not an extraordinary circumstance (Airhelp v SAS, C-28/20, 2021), and that arriving 3 hours or more late gives the same compensation as a cancellation (Sturgeon, 2009).
- Ryanair's terms ask passengers to submit their claim directly and to allow it 14 days to reply before involving a third party. Under EU law, a clause that stops you transferring your claim to someone else cannot be enforced (Court of Justice of the EU, Eventmedia, C-11/23, 2024).
- Ryanair publishes its own punctuality figures: 88% of its flights were on time in August 2026, and between 85% and 93% in every month since January 2025. Figures from independent trackers are lower. Either way, what decides your claim is when your own flight arrived.
When compensation is unlikely
Compensation is usually not due when:
- the flight arrived less than 3 hours late;
- you were told about the cancellation at least 14 days before departure;
- the disruption was caused by extraordinary circumstances that could not have been avoided even if all reasonable measures had been taken — for example severe weather, air traffic control restrictions, a security risk, or a strike by staff who do not work for the airline;
- the flight is not covered by EU261 (see above).
A technical fault, or a strike by Ryanair's own staff, is generally not an extraordinary circumstance, so compensation is usually still due.
If Ryanair refuses to pay
If Ryanair rejects your claim or does not reply, you can complain to the national enforcement body of the country your flight departed from.
Every EU country has one, as do Iceland, Norway and Switzerland.
Or let us handle it: we take your claim to Ryanair, and to the enforcement body or to court if needed.
Frequently asked questions
Does EU261 cover my Ryanair flight?
EU261 covers every Ryanair flight departing from an airport in the EU, Iceland, Norway or Switzerland. Because Ryanair is a European airline, it also covers its flights into those countries from anywhere in the world.
How much compensation can I get from Ryanair?
€250 for flights up to 1,500 km, €400 for flights of 1,500 to 3,500 km and for every flight over 1,500 km within the EU, and €600 for longer flights — per passenger, whatever the ticket cost.
What does it cost to claim with Airkarma?
Nothing up front. If we recover your compensation, we keep 25% incl. VAT. If we don't, you pay nothing.
Can I claim if Ryanair cancelled my flight because of an air traffic control strike?
Usually not: a strike by air traffic controllers is outside Ryanair's control and generally counts as an extraordinary circumstance. Ryanair must still offer you a refund or another flight, and meals and, if needed, a hotel while you wait. A strike by Ryanair's own staff is different: it does not release Ryanair from paying compensation.
Do I have to claim from Ryanair myself first?
Ryanair's terms ask you to submit your claim directly and allow it 14 days to reply before involving a third party. You may still hand your claim to a claims service: the Court of Justice of the EU ruled in 2024 that airlines cannot prohibit passengers from transferring their claim.
Is a Ryanair refund the same as compensation?
No. A refund returns the price of your ticket when your flight is cancelled. Compensation of €250 to €600 is paid on top of it, for the disruption itself, when the conditions are met. Taking the refund does not cost you the compensation.
Airkarma is an independent claims service and is not affiliated with Ryanair.