Your rights as an air passenger

EU Regulation 261/2004 protects you when a flight is delayed, cancelled or overbooked. These guides explain in plain language when compensation is due, how much, and what the airline owes you on the day.

• Delayed flightWhen a delay gives you €250 to €600, and what the airline owes you while you wait.
• Cancelled flightRefund or another flight, and when a cancellation also gives €250 to €600.
• Denied boarding and overbookingRefused boarding on an overbooked flight? Compensation is due on the spot.
• StrikesWhose strike it was decides whether you are owed €250 to €600.
• Refund or compensationThree different payments: your ticket back, a fixed sum for the disruption, and your expenses.
• EU261, the regulationWhich flights the EU rules cover, what they give you, and how to enforce them.

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